Our Work

Hervey Bay Hospital Emergency Department


Hervey Bay Hospital Emergency Department


Ranbury was engaged by the Wide Bay Hospital and Health Service (WBHHS) as Project Manager and Superintendent’s Representative to develop the hospital’s facilities in order to meet current and future demand for health services in the region.

The the $44M development includes a new three-storey building to accommodate a new Emergency Department (ED) on the ground floor, CDU and Education on Level 1, and shell space on Level 2 for a planned intensive care unit and medical ward. The siting of this building required an early works package including relocation of the helipad and civil works for car parking and roadworks.

Ranbury managed the project delivery from design development and contract documentation to tendering, practical and final completion. As Project Manager we also provided programming and contract management (as Superintendent) services.


The new three-storey building has greatly increased the hospital’s ability to meet local needs, doubling its emergency capacity and creating a 24 bed Clinical Decision Unit as well as proactively catering for further future expansion.

The new ED incorporates contemporary design to better meet patient care needs, improve flow and efficiency, and provide an enhanced overall patient experience.

The success of the project can in part be attributed to the extensive stakeholder management undertaken throughout the project. Before commencing, Ranbury identified and confirmed all stakeholders with WBHHS and Queensland Health. Their acceptance of the project management plan effectively established a roadmap for the delivery of the project, and created a suitable framework for managing expectations through consultation and progressive stakeholder sign-offs. It also provided a mutually agreed upon process for managing requested changes from stakeholders.

We provided clear and concise reporting throughout the project to ensure all stakeholders were informed of progress and milestones were met

New emergency department doubles the number of existing emergency beds, increasing patient capacity to meet current and future regional demand

Flexible accommodation of numerous client design changes across two stages of work